Warranty & Care.

Warranty terms

Warranty limitations & exclusions

Exclusions in detail

• Stone chips: While large-area paint detachment is considered a warranty case, localised stone chip damage caused by small stones striking the wheel is not covered.
• Unsuitable driving conditions: Damage caused by driving on unpaved tracks, gravel roads or extremely poor road conditions (deep potholes, large stones, scrap or debris on the road) is excluded.
• Incorrect vehicle set-up: Damage caused by incorrect tyre pressure, overloading, unbalanced wheels or an incorrectly adjusted suspension is not covered by the warranty.
• Continuing to drive despite a defect: Damage caused by continuing to drive after an obvious problem has been identified is not covered.
• Unauthorised modifications: Any modification, repair or powder coating of the wheels by third parties without our prior written approval voids the warranty.
• Incorrect balancing weights: The use of weights other than the recommended adhesive weights is not permitted and voids the warranty claim.
• Collisions and accidents: Damage caused by collisions with kerbs, walls or by accidents is excluded.
• Vandalism and wilful damage: Damage caused by vandalism or deliberate use of force is not covered by the warranty.
• Aggressive cleaning agents: Damage caused by aggressive cleaning agents or chemicals that attack the paint and the material of the wheels is excluded.
• Force majeure: Damage caused by natural disasters such as hail, fire, flooding or other force majeure is not covered by the warranty.

Notes and recommendations

If you notice irregularities or possible defects on your wheels, please contact our customer service without delay. We recommend checking the wheels regularly for signs of damage or wear and reporting anything unusual immediately. Our team is ready to help you quickly and competently.

When you receive your wheels

Please inspect your new wheels immediately on receipt – ideally before the tyres are fitted. Once the tyres are fitted it is difficult to determine whether damage occurred during production, transport or fitting. Production and transport damage is covered by the warranty; fitting damage is not.

Please check the following points:

• Dimensions: Make sure the wheels have the dimensions you ordered.
• Specifications: Compare width, diameter, offset, bolt pattern, centre bore and load rating against your order using the markings on the reverse.
• Surface condition: Make sure the surface is free from damage.
• Colour finish: Make sure the finish matches what you ordered.

Note: The load rating of the wheels must be at least half the permissible axle load stated in the vehicle registration document. If this is not the case, do not fit tyres and do not install the wheels on the vehicle. Please contact us immediately at info@yidoperformance.de.

Tyre fitting & installation

Use only tyres with a suitable load and speed index for the permissible axle loads and the top speed of your vehicle. The rolling circumference should not deviate by more than 2% from the largest standard tyre specified by the vehicle manufacturer. If you are unsure, we are happy to help.

Steps for correct tyre fitting:

• Mounting paste: Apply generously to the contact surface between tyre and wheel.
• Careful fitting: Do not damage the wheels while fitting and balancing – use suitable machines.
• Balancing: Use adhesive weights only – no hammer-on weights. Lighter wheels often require more balancing weight.

Installation on the vehicle:

1. Place the balanced wheel flush onto the vehicle hub.
2. Insert and tighten the wheel bolts by hand until they touch the wheel; use the correct bolts.
3. Tighten the bolts crosswise to the vehicle manufacturer’s torque specifications.
4. Make sure each wheel turns freely while the vehicle is still raised.
5. After lowering the vehicle, retighten every wheel bolt with a torque wrench.
6. Before the first drive, move the vehicle back and forth to ensure free movement.
7. Check and, if necessary, retighten the wheel bolts after 50 km.

Caring for your wheels

Regular cleaning preserves the condition of your wheels in the long term – especially where salt or chemicals are present on the roads.

• Hot brake discs can cause burns. Let brakes and wheels cool down before cleaning – never spray cold water onto hot wheels (risk of cracking).
• Do not use hard brushes or aggressive chemical cleaners.
• Rinse cooled wheels with water to remove dust and dirt.
• Use an acid-free, pH-neutral wheel cleaner, warm water and a soft sponge.
• For glossy finishes use spray wax or wax paste – no wax on matt finishes. A ceramic sealant is suitable for all finish types.

Storing your wheels

• Clean the wheels and check the air pressure as recommended by the tyre manufacturer. They should be clean and correctly inflated before storage.
• Stack the wheels spokes up in a column of four. Place clean cardboard discs between each wheel and between the bottom wheel and the floor.
• Store the stack on a level surface in a dry place with sufficient room. Do not compress the tyres, to avoid deformation.